Frequently Asked Questions

If you are not from one of the visa-exempt countries, you will need a Cambodia visa to enter Cambodia. You can check the list of visa-exempt countries here to see if your country qualifies.

You can apply for a Cambodia visa at the Royal Embassy of Cambodia in Berlin either by post or in person. Alternatively, you can apply for an e-Visa, which is processed directly by the Ministry of Foreign Affairs and International Cooperation. For more details, visit this link.

The Cambodia e-Arrival system is a digital platform that replaces traditional paper-based forms for immigration, health declarations, and customs. Instead of filling out multiple forms upon arrival, travelers can complete these requirements online before their trip.

Even Cambodian citizens must submit the e-Arrival form because it includes important health and customs declarations that apply to all travelers, regardless of nationality. While immigration details may not be required for Cambodian citizens, the e-Arrival system ensures that everyone entering the country provides necessary information about their health status and items being brought into Cambodia.

The e-Arrival form can be completed up to 7 days before your arrival in Cambodia. You cannot submit it earlier than this 7-day window. This gives you plenty of time to fill out the form without the stress of doing it at the airport.

Once you’ve completed and submitted the form, you’ll receive a QR code. Here’s what you should do next:

• Save the QR Code: Take a screenshot or download it to your phone. If you’re using the mobile app, the QR code will remain accessible even without an internet connection.
• Print It (Optional): If you prefer, you can print the QR code and bring it with you in case your phone runs out of battery.
• Present It at Arrival: Show your QR code when requested by immigration officials.

Yes, you still need to submit the e-Arrival form because it is not a visa. The e-Arrival system collects additional information, such as health declarations and customs details, which are required for all travelers, including Cambodian citizens.

No, the e-Arrival system is completely free for all travelers. You can register and submit your information via the official website or mobile application without any charges.

Yes, an active internet connection is required to submit the e-Arrival form. However, once your QR code is generated, you can save it offline (e.g., as a screenshot or PDF) and use it without an internet connection.

Yes, you can edit your information and resubmit the e-Arrival form as long as your QR code has not been scanned by immigration officers at the airport. Once your QR code is processed, no further changes can be made.