Frequently Asked Questions

If you are not from one of the visa-exempt countries, you will need a Cambodia visa to enter Cambodia. You can check the list of visa-exempt countries here to see if your country qualifies.

You can apply for a Cambodia visa at the Royal Embassy of Cambodia in Berlin either by post or in person. Alternatively, you can apply for an e-Visa, which is processed directly by the Ministry of Foreign Affairs and International Cooperation. For more details, visit this link.

The Cambodia e-Arrival system is a digital platform that replaces traditional paper forms for immigration, health declarations, and customs. 

You can complete the e-Arrival form up to 7 days before your arrival in Cambodia. You cannot submit it earlier than that window.

Once you’ve completed and submitted the form, you’ll receive a QR code.

• Save the QR code: Screenshot or download it. In the mobile app, it remains accessible offline.
• Print (optional): You can print it in case your phone battery dies.

Keep it ready to present upon request by the immigration officer or even by some airlines staff during the check in.  

Yes. e-Arrival is not a visa; it collects information about immigration, health and customs.

No. The e-Arrival system is free via the official website or mobile application.

Yes, you need an active connection to submit the form. After your QR code is generated, you can store and present it offline.

Yes, you can edit and resubmit as long as your QR code hasn’t been scanned at the airport. Once it’s processed, no further changes can be made.